We are delighted to be hosting a unique roundtable event that will draw attendance from clinicians from multidisciplinary teams, academics, third sector organisations and policy makers in Wales and Australia.
'From Crisis to Care: The NHS 111 press 2 journey across continents', is held in partnership with the .
The roundtable, to take place on the 23rd October, will enable the sharing of learning and collaborating on research focussing on crisis mental health support. We are delighted to be partnering with colleagues from the University of Western Australia.
RCPsych Wales have undertaken a review of the 1st year implementation of the NHS Wales 111 press 2 for mental health service. The review considered data over 12 months - during this time over a 100k calls were received, whilst pre and post triage findings showed that 99% of those calls led to a reduction in distress. The review highlights and commends the 'nationally commissioned and locally implemented' approach across Wales. The review gives recommendations to sustain and further develop 111 press 2 - Linking ‘front door services’, crisis sanctuaries and conveyance, psychiatric liaison and primary care mental health services is part of that picture.
Similarly, increasing waiting lists, reduced outpatient care availability and increased numbers of children experiencing mental health (MH) crises has strained emergency departments (EDs) in Australia. The combination of demand, complexity and resources required encouraged development of specialized mental health crisis services. In 2021, CAMHS Crisis Connect (CCC) was established at Perth Children’s Hospital and aims to improve patient flow, reduce hospital resource utilization and improve the experience of children experiencing crises.
The roundtable will be Chaired by Prof Alka Ahuja, who said:
"This roundtable explores the commissioning and evaluation of 111 press 2, and complimenting services; and the learning that can be gathered from teams across the world to align and develop future models of mental health care in Wales. We are grateful for the generous support of the Learned Society of Wales, and are keen to showcase this important and necessary collaboration."
Roundtable presentations
Ollie John is the National Manager for the 萝莉视频 Wales, and author of the review into NHS Wales' 111 Press 2 for Mental Health service. He is the responsible officer for the Dyfodol programme, which is a partnership between RCPsych Wales and NHS Wales' Joint Commissioning Committee, and Chair of the Royal College Mental Health Expert Advisory Group.
Dr Laura Dondzilo is the Research Manager at the Western Australian Child and Adolescent Mental Health Service (WA CAMHS) and an Adjunct Research Fellow at the University of Western Australia (UWA). She has over 10 years’ experience providing research leadership in the mental health domain across academic and health service contexts, as well as in developing strong international collaborative networks.
Dr Vineet Padmanabhan, is a Child and Adolescent Psychiatrist with over 20 years of experience in the UK and Australia. He is the Director of Clinical Services at CAMHS, Child and Adolescent Health Service (CAHS), and a Clinical Associate Professor at the UWA Medical School, University of Western Australia. He is a Fellow of the Royal Australian and New Zealand College of Psychiatrists and a Member of the 萝莉视频 (UK). Dr Padmanabhan is passionate about co-designed, evidence-based mental health services that improve access, equity, and outcomes for young people and families.
For further information, please contact:
- Email: oliver.john@rcpsych.ac.uk
- Web: /wales
- Contact Name: Ollie John
- Twitter:
- Out-of-hours contact number: 02922 33 1080