MSNAP testimonials
Here what others have said about working with MSNAP.
"The peer review process was fantastic. As well as being able to showcase the great things we do in our service, it was a great opportunity to speak with peers from other services to discuss challenges we are facing in the service and gain advice and support from the peer group."
"We also found it extremely beneficial to have someone with lived experience of dementia involved to provide the patient voice on everything discussed. The recommendations from the peer group were extremely helpful and we have already made a start on implementing what we can."
"It was also nice to involve the whole team in the process and to be able to take a step back from the day to day delivery of the service and really look into what we do and how we do it. It gave everyone a lot to think about and feedback from the team has been really positive and everyone enjoyed the day."
Brighton and Hove Memory Assessment Service
"Having an independent party report back on areas of achievement and areas for improvement was helpful in our quest for continuous improvement."
"Service mapping as part of the self review process will allow others to identify where their service is currently and what areas they may need to focus on. This could be helpful in considering service redesign or modernisation."
Belfast Older Peoples Mental Health Services
"Its hard work but it is 100% worth it. To come out with an understanding of where you are in relation to other teams and learn from it too. Its brought the team together with a common goal."
Dorset Memory Assessment Service
"It provides a template for a gold standard service and it is good to have feedback and advice about how we can improve."
Anonymous